# Event Details - **Event Name**: Telephone Debt Collection 1 Day Workshop |Lancaster, CA - **Event Start and End Date**: Thu, 12 Feb, 2026 at 09:00 am – Thu, 13 Aug, 2026 at 05:00 pm (-08:00) - **Event Description**: Get ready to master the art of phone persuasion and debt collection tactics in this interactive workshop - your bank account will thank youAbout this EventEvent DetailsDuration: 1-Day Practical Training (8 Hours)Timing: 9:00 AM – 5:00 PM (including breaks)Location: Location shared via email ( Complete Address )Format: Classroom Training (Virtual option available on request)Language: EnglishCertificate: Course Completion CertificatePDUs Awarded: 8 Professional Development UnitsContact: info@learnerring.com🔎 Event DescriptionThis Telephone Debt Collection Workshop is a highly practical, skills-based training designed for professionals who handle overdue payments, outstanding invoices, and debt recovery conversations over the phone.Participants will learn proven telephone debt collection techniques, effective debtor communication strategies, and structured call handling frameworks that help improve recovery rates while maintaining professionalism and compliance.The workshop focuses on real-world debt collection scenarios, helping delegates confidently manage objections, disputes, payment resistance, and emotionally charged conversations. By the end of the day, participants will be equipped with repeatable call structures, negotiation skills, and best-practice techniques that can be applied immediately in their role.This session is ideal for organisations looking to improve collection performance, reduce bad debt, and strengthen customer relationships without damaging brand reputation.👥 Who Should AttendDebt Collection OfficersCall Centre Collection AgentsCredit Control ExecutivesAccounts Receivable ProfessionalsCustomer Service Staff handling paymentsFinance and Credit Department Teams🎯 Learning OutcomesBy the end of this one-day workshop, participants will be able to:Follow a clear, step-by-step telephone debt collection call structureHandle difficult debtors with confidence and controlIdentify different debtor personality types and adapt communication styleRespond effectively to payment objections and disputesApply ethical and professional negotiation techniquesClose calls with clear outcomes and payment commitments🕘 Detailed Agenda & Time Schedule9:00 AM – 9:30 AMRegistration & Workshop IntroductionWelcome and objectivesOverview of telephone debt collection challengesSetting expectations for the day9:30 AM – 10:45 AMModule 1: Foundations of Effective Debt CollectionThe role and responsibility of a professional debt collectorAttitude, skills, and knowledge required for successful collectionsUnderstanding the psychology of debt and non-paymentIdentifying the four common debtor behaviour typesUsing account information effectively before making a call10:45 AM – 11:00 AM☕ Tea / Coffee Break11:00 AM – 12:30 PMModule 2: The Telephone Debt Collection Call ProcessPre-call preparation and account reviewStructuring a debt collection call from opening to closeBuilding rapport while maintaining authorityHandling debtor stalls, excuses, and avoidance tacticsManaging debt disputes professionallyDeveloping the mindset of a confident collection agent12:30 PM – 1:30 PM🍽️ Lunch Break1:30 PM – 3:00 PMModule 3: Handling Objections & Difficult ConversationsCommon debtor objections and how to respondTechniques for dealing with angry or defensive debtorsKeeping control of the conversationLanguage that encourages cooperation and commitmentMaintaining professionalism under pressure3:00 PM – 3:15 PM☕ Tea / Coffee Break3:15 PM – 4:30 PMModule 4: Debt Collection Best Practices & Negotiation SkillsEthical negotiation principles in debt recoveryBalancing firmness with empathyPayment negotiation strategies that workThe “Close-Out” technique for securing commitmentsTen proven telephone debt collection best-practice techniques4:30 PM – 5:00 PMModule 5: Call Closure, Action Planning & Wrap-UpConfirming payment arrangements and next stepsDocumenting call outcomes correctlyPersonal action planning for immediate workplace applicationFinal Q&A and workshop summary🎓 CertificationAll participants will receive a Certificate of Completion from LearneRRing, recognizing their achievement.Exclusive OffersGroup Discounts:10% off for groups of 5-10 participants15% off for groups of 11-20 participantsCorporate & Team Training AvailableWant this course delivered at your workplace or for your team? We offer customized onsite and virtual sessions for companies.📩 Email us at corporate@learnerring.com for details. https://cdn-az.allevents.in/events6/banners/41500e60-0eae-11f1-8489-bfa57dd9257e-rimg-w1200-h675-dcffffff-gmir.jpg https://cdn-az.allevents.in/events5/banners/41910f00-0eae-11f1-b205-49d23285143a-rimg-w740-h740-dccec6b9-gmir.jpg https://cdn-az.allevents.in/events1/banners/41c71320-0eae-11f1-8489-bfa57dd9257e-rimg-w1200-h675-dcab5a34-gmir.jpg https://cdn-az.allevents.in/events3/banners/420b2100-0eae-11f1-8489-bfa57dd9257e-rimg-w1200-h675-dcffffff-gmir.jpg https://cdn-az.allevents.in/events8/banners/42417340-0eae-11f1-b205-49d23285143a-rimg-w1200-h675-dc1a161b-gmir.jpg https://cdn-az.allevents.in/events4/banners/427b6f00-0eae-11f1-ba8b-3f5afee59419-rimg-w1200-h675-dcaca095-gmir.jpg - **Event URL**: https://allevents.in/lancaster/telephone-debt-collection-1-day-workshop-|lancaster-ca/100001982675641215 - **Event Categories**: workshops, art, virtual - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Ftelephone-debt-collection-1-day-workshop-lancaster-ca-tickets-1982675641215 - **Ticket Price Range**: min: 519.25, max: 1452.55, currency: USD ## Event venue details - **city**: Lancaster - **state**: CA - **country**: United States - **location**: For venue details reach us at info@learnerring.com - **lat**: 34.703947 - **long**: -118.1481016 - **full address**: For venue details reach us at info@learnerring.com, PH: +1 505 369 2908, Lancaster, United States ## Event Organizer details - **affiliate_id**: 10 - **organizer**: LearneRRing (https://allevents.in/org/learnerring/27002358) ## Event gallery - **Alt text**: banner - **Image URL**: https://cdn-az.allevents.in/events3/banners/0f5770c613197a525f87883c02cd3667142357fa97128333cb0830371c73c6f4-rimg-w1200-h675-dceac092-gmir.jpg?v=1771662935 - **Alt text**: thumbnail - **Image URL**: https://cdn-az.allevents.in/events3/banners/9a7618ec0c1bdee471fcffe9b3f8826c775d7ce13b5d06335658267bfa1d511c-rimg-w400-h400-dcf6d2aa-gmir.jpg?v=1771662935 ## FAQs - **Q**: When is the event happening? - **A:** Thu, 12 Feb, 2026 at 09:00 am (-08:00) - **Q**: Where is the event happening? - **A:** For venue details reach us at info@learnerring.com, PH: +1 505 369 2908, Lancaster, United States - **Q**: What is the ticket price? - **A:** starting from 519.25 up to 1452.55 USD - **Q**: Who is organizing the event? - **A:** LearneRRing - **Q**: What type of event is this? - **A:** workshops, art, virtual - **Q**: Where can I find ticket details about Telephone Debt Collection 1 Day Workshop |Lancaster, CA ? - **A:** You can find ticket details about this event on AllEvents. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "Telephone Debt Collection 1 Day Workshop |Lancaster, CA", "image": "https://cdn-az.allevents.in/events3/banners/0f5770c613197a525f87883c02cd3667142357fa97128333cb0830371c73c6f4-rimg-w1200-h675-dceac092-gmir.jpg?v=1771662935", "startDate": "2026-02-12T09:00:00-08:00", "endDate": "2026-08-13T17:00:00-08:00", "url": "https://allevents.in/lancaster/telephone-debt-collection-1-day-workshop-|lancaster-ca/100001982675641215", "eventStatus": "https://schema.org/EventScheduled", "location": { "@type": "Place", "name": "For venue details reach us at info@learnerring.com", "address": { "@type": "PostalAddress", "streetAddress": "PH: +1 505 369 2908", "postalCode": "93536", "addressLocality": "Lancaster", "addressRegion": "CA", "addressCountry": "US" }, "geo": { "@type": "GeoCoordinates", "latitude": "34.703947", "longitude": "-118.1481016" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Get ready to master the art of phone persuasion and debt collection tactics in this interactive workshop - your bank account will thank you", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-20", "availabilityEnds": "2026-08-13T17:00:00-08:00", "validFrom": "2026-02-20", "lowPrice": "519.25", "highPrice": "1452.55", "price": "519.25", "url": "https://allevents.in/lancaster/telephone-debt-collection-1-day-workshop-|lancaster-ca/100001982675641215" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-20", "availabilityEnds": "", "validFrom": "2026-02-20", "url": "https://allevents.in/lancaster/telephone-debt-collection-1-day-workshop-|lancaster-ca/100001982675641215", "price": "726.65", "name": "Early Bird Classroom / Workshop" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-20", "availabilityEnds": "", "validFrom": "2026-02-20", "url": "https://allevents.in/lancaster/telephone-debt-collection-1-day-workshop-|lancaster-ca/100001982675641215", "price": "830.35", "name": "Standard Classroom / Workshop" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-20", "availabilityEnds": "", "validFrom": "2026-02-20", "url": "https://allevents.in/lancaster/telephone-debt-collection-1-day-workshop-|lancaster-ca/100001982675641215", "price": "1452.55", "name": "Group 3 Members Standard Classroom" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-20", "availabilityEnds": "", "validFrom": "2026-02-20", "url": "https://allevents.in/lancaster/telephone-debt-collection-1-day-workshop-|lancaster-ca/100001982675641215", "price": "519.25", "name": "Early Bird Virtual Live" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-20", "availabilityEnds": "", "validFrom": "2026-02-20", "url": "https://allevents.in/lancaster/telephone-debt-collection-1-day-workshop-|lancaster-ca/100001982675641215", "price": "622.95", "name": "Standard Virtual Live" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-20", "availabilityEnds": "", "validFrom": "2026-02-20", "url": "https://allevents.in/lancaster/telephone-debt-collection-1-day-workshop-|lancaster-ca/100001982675641215", "price": "1037.75", "name": "Group 3 Members Virtual Live" } ], "organizer": [ { "@type": "Organization", "name": "LearneRRing", "url": "https://allevents.in/org/learnerring/27002358" } ] } ] ```